Privacy Policy

1. Introduction

Welcome to Island Living! We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, store, and protect your personal information when you book short-term rental properties through our website.

2. Data We Collect

To provide our services, we may collect and process the following personal data:

• Identification Information: Full name, ID card number, passport number.
• Contact Information: Email address, mobile phone number.
• Booking Information: Check-in and check-out dates, rental preferences.
• Payment Information: Payment details (processed securely through third-party payment providers).
• Technical Data: IP address, browser type, and cookies for website functionality.

3. Why We Collect Your Data

We collect and process personal data for the following reasons:

• To process and confirm bookings for short-term rental properties.
• To comply with legal obligations, including identity verification for rental agreements.
• To communicate with you regarding bookings, cancellations, or customer support.
• To improve our services and enhance your user experience on our website.
• To prevent fraud and protect the security of our platform.

4. Legal Basis for Processing

Under GDPR, we process your data based on:

• Contractual necessity: When you book a rental property, we need to process your data to complete the transaction.
• Legal obligations: We may be required to collect and retain certain information for compliance with local laws.
• Legitimate interests: To enhance our services and protect our business.
• Consent: When required, we will ask for your consent before collecting specific data.

5. Data Retention

We keep your personal data only as long as necessary for legal, contractual, and operational purposes:

• Booking data: Retained for 5 years for record-keeping and tax compliance.
• Identification documents: Retained for as long as legally required by local regulations.
• Communication data: Retained for 2 years for customer support purposes.

6. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data.
• Access controls to restrict data to authorized personnel.
• Secure servers and firewalls to prevent cyber threats.

7. Sharing Your Data

We do not sell or rent your personal data. However, we may share it with:

• Government authorities when legally required.
• Payment processors to handle transactions securely.
• Service providers (e.g., customer support, IT infrastructure) who assist in our business operations under strict confidentiality agreements.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access: Request a copy of your data.
• Correction: Update incorrect or incomplete information.
• Deletion: Request data erasure when it is no longer needed.
• Restriction: Limit how we process your data.
• Objection: Withdraw consent or object to data processing.
• Portability: Receive a copy of your data in a machine-readable format.

To exercise these rights, contact us at [your contact email].

9. Cookies and Tracking Technologies

We use cookies to improve user experience and website functionality. By using our site, you agree to our Cookie Policy.

10. Changes to This Policy

We may update this GDPR Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.

11. Contact Information

If you have any questions about this policy or how we handle your data, please contact us at:

Island Living
Email: marinapmparos@gmail.com
Phone: +306946915668
Website: islandliving.gr